Careers

Where there’s technology, problems inevitably arise. Cloud support engineers are troubleshooting experts who assist customers, typically B2B clients and not the ultimate end user. In addition to providing on-demand assistance, cloud support engineers are often responsible for writing user and training manuals, tutorials, FAQs and help guides. They should have excellent communication skills and prior experience in tech support and debugging.

Education requirements: Bachelor’s degree or higher in computer engineering, computer science or another IT field.

Cloud security analysts have the responsibility of ensuring the integrity and security of a company’s cloud presence. They do this by assessing threats and shoring up defenses against them, preventing data breaches, securing data and eliminating security gaps if a breach occurs.

Education requirements: Bachelor’s degree in cybersecurity, systems analysis, computer science or IT with a specialization in security analysis.

Experts manage a company’s cloud presence and infrastructure. They develop, enforce and update policies for how employees and users access cloud services; establish security protocols and policies; monitor and ensure uptime; and assess the need for technology updates.

Education requirements: Bachelor’s degree in computer science, management information systems or a related field, plus three to five years in systems or IT administration.

In this role, IT professionals design and maintain an organization’s cloud services across a network in a certain division or even for an entire company. Cloud network engineers’ duties might overlap with cloud architects and engineers in that they are sometimes called upon to identify new cloud providers, assess business needs and make recommendations for cloud-based platforms.

Education requirements: Bachelor’s degree or higher in software engineering or computer science, preferably with a focus in server infrastructure, network management or security.

Cloud software engineers work with programmers and related computer scientists to develop software that operates in the cloud, often as SaaS or IaaS systems. These individuals are usually also responsible for upgrading, repairing and maintaining the software they develop and the databases it powers.

Education requirements: Bachelor’s degree or higher in software engineering, computer science, information systems or a related field, plus experience with programming languages such as Java and Python.

Cloud software engineers work with programmers and related computer scientists to develop software that operates in the cloud, often as SaaS or IaaS systems. These individuals are usually also responsible for upgrading, repairing and maintaining the software they develop and the databases it powers.

Education requirements: Bachelor’s degree or higher in software engineering, computer science, information systems or a related field, plus experience with programming languages such as Java and Python.

Cloud software engineers work with programmers and related computer scientists to develop software that operates in the cloud, often as SaaS or IaaS systems. These individuals are usually also responsible for upgrading, repairing and maintaining the software they develop and the databases it powers.

Education requirements: Bachelor’s degree or higher in software engineering, computer science, information systems or a related field, plus experience with programming languages such as Java and Python.